Inter-American Trading is a small family company dedicated to supporting indigenous people through the private enterprise system. All merchandise is produced in an environmentally sound manner and is made from high-quality natural materials by native Artesanos.
When placing an order please refer to the policies and terms below, please remember we are a Wholesale online store we could ask for your resale certificate:
In some circumstances we may be able to sell at retail in very particular cases, please contact us via email to evaluate the case.
- Buyer warrants all items purchased are for resale. Resale license and Credit Sheet are required.
- Prices are FOB, Denver, CO and are subject to change without notice.
- Minimum initial order must be at least $150.00.
- We wil need to box the order to determine the weight for shipping charges. We can email the invoice the day we ship with US Mail or UPS whichever is cheapest.
- Order by code number and please use item name. Please be as specific as possible. Most items are in stock and shipped in three working days.
- Back orders are normally shipped in a few weeks.
- Orders older than 90 days are automatically canceled.
- Terms are COD or Visa/Master Card. Past due accounts subject to a late charge of 1.5% per month plus costs and fees incurred in collecting. Accounts 90 days overdue turned over to collection.
- All returns, refusals and cancellations require authorization within 10 days of receipt of shipment or we reserve the right to refuse. No refunds are issued. For credit, all goods must be returned in same condition as received and in a timely fashion. Merchandise returned without prior authorization is subject to a 15% restocking fee.
- You may receive your order in box with another company’s name. We would never ship your order in an inadequate package, but we are mindful that a used box is an unused tree and helps reduce costs. We hope you will agree that being responsible to the environment and saving money is more important than image in packaging.
- In the unlikely event you receive damaged goods or have items missing, hold the original carton and merchandise, and call your UPS Office for inspection.
Call +1 (303)-696-2613
or Email firstname.lastname@example.org
For Free Color Catalog!
We reserve the right to make our products available only to qualified resellers.
Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at firstname.lastname@example.org for questions related to refunds and returns